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Shipping Policy

This Shipping Policy applies to all orders placed with Bhargav Arts, a brand operated under the legal entity Himachal Arts.

1. Order Processing

  • All orders are processed after successful payment confirmation.

  • Processing timelines may vary depending on product type (ready stock or made-to-order).

  • Orders placed on Sundays or public holidays are processed on the next working day.

2. Dispatch Timelines

  • Ready-to-ship products: Dispatched within 2–5 working days

  • Made-to-order / custom jewellery: Dispatch timelines will be communicated at the time of order confirmation

Dispatch timelines are estimates and may vary due to production schedules or operational constraints.

3. Shipping Partners & Delivery

  • Orders are shipped through reliable third-party courier partners.

  • Delivery timelines depend on the shipping address, courier partner, and local accessibility.

  • Bhargav Arts / Himachal Arts is not responsible for delays caused by courier companies, natural events, strikes, or regulatory restrictions.

4. Shipping Charges

  • Shipping charges, if applicable, are calculated at checkout.

5. Address Accuracy

  • Customers are responsible for providing accurate and complete shipping details.

  • Orders shipped to incorrect or incomplete addresses provided by the customer may not be eligible for refunds or replacements.

6. Order Tracking

  • Once dispatched, tracking details will be shared via email, SMS, or WhatsApp.

  • Customers are advised to track their shipment and ensure availability at the delivery address.

7. Delivery Confirmation & Risk

  • Risk of loss or damage passes to the customer upon successful delivery.

  • If the package appears tampered with or damaged at the time of delivery, customers should refuse acceptance and notify us immediately.

8. Failed or Delayed Deliveries

  • In case of failed delivery attempts due to customer unavailability or incorrect details, re-shipping charges may apply.

  • If a shipment is returned to us due to repeated failed delivery attempts, further action will be taken at our discretion.

9. Policy Updates

Bhargav Arts / Himachal Arts reserves the right to update or modify this Shipping Policy at any time without prior notice. Continued use of the website implies acceptance of the updated policy.

10. Contact Information

For shipping-related queries or assistance, please contact us using the support details provided on our website.